Shipping Carriers
The applicable policy rule is: We've contracted with DHL as well as USPS to provide standard, expedited as well as priority shipping services. Transit times are generally 1- 7 business days after fulfillment unless there are unavoidable delays with the carrier. Express shipping with FedEx as well as USPS are also available for an additional fee. Your shipping preference can be selected at check out. Be aware that transit times can vary as well as we are unable to guarantee delivery dates. Contact our Support team for additional information.
Fulfillment Guarantee
Our stated position is: We know that waiting for a package is pure agony so we give you our word that your order will be fulfilled as promptly as possible. If you haven't received a shipping confirmation email by the third business day after your order is placed, please contact our Support team for additional assistance.
Freight/Shipping Forwarders
For the matter covered here, the policy states: We don't permit orders to be shipped to freight forwarders or, alternatively, shipping forwarding services. Any orders intended for these types of shipping will be canceled; a full refund will also be provided.